FAQ
Frequently Asked Questions
Families, physicians, specialty pharmacies, care managers, fiduciaries, discharge planners, healthcare facilities, and healthcare professionals often reach out with questions about how nursing coordination works through TLC Nurse Solutions.
This page provides answers to common questions about private duty nursing, infusion therapy, overnight nursing support, continuity-focused care, scheduling, privacy, and the coordination process throughout California.
Our goal is to help care feel organized, supported, and easier to navigate through thoughtful communication, experienced coordination, and personalized nurse matching.
What is TLC Nurse Solutions?
TLC Nurse Solutions is a California nurse registry that coordinates experienced independent nurses for Private Duty Nursing Support Across California, Infusion Therapy, Overnight Nursing Support, recovery-focused care, and continuity-focused nursing support throughout California.
We work closely with clients, families, physicians, specialty pharmacies, care managers, discharge planners, fiduciaries, surgery centers, rehabilitation teams, healthcare facilities, and other healthcare professionals to help create a supportive and well-coordinated care experience.
What areas of California do you serve?
TLC Nurse Solutions coordinates nursing support throughout California, including the San Francisco Bay Area, Silicon Valley, Sacramento, Marin County, Napa Valley, Sonoma County, Monterey, Santa Barbara, Los Angeles, Orange County, San Diego, Palm Springs, the Central Valley, Sierra communities, coastal regions, and many surrounding California communities.
What types of nursing support can be arranged?
Independent nurses within our registry may provide support for a wide variety of healthcare needs and recovery goals.
Services may include:
• Hospital-to-Home Transition Support
• Post-Surgical Private Duty Nursing
• Medication Management Support
• Complex Medication Management Support
• IVIG and Specialty Infusion Nursing Support
• Home Infusion Nursing Support
• Neurological Nursing Support
• Stroke Recovery Nursing Support
• Spinal Cord Injury Nursing Support
• Pediatric Private Duty Nursing Support
• Aging in Place Nursing Support
Support may be coordinated in private homes, recovery residences, rehabilitation environments, assisted living communities, healthcare facilities, surgery centers, and other aligned care settings throughout California.
Do you support medically complex conditions?
Yes.
TLC Nurse Solutions frequently coordinates nursing support for individuals with healthcare needs that benefit from experienced nursing oversight, continuity, and personalized one-on-one support.
This may include support related to Complex Medical Conditions, Neurological Nursing Support, ALS Nursing Support, Multiple Sclerosis Nursing Support, Parkinson’s Disease Nursing Support, COPD and Respiratory Nursing Support, Cancer Support Nursing, Stroke Recovery Nursing Support, and other continuity-focused care needs.
Do you provide overnight nursing support?
Yes.
Overnight Nursing Support may be coordinated for individuals who benefit from skilled overnight monitoring, recovery support, medication oversight, respiratory support, infusion monitoring, or continuity-focused bedside nursing during evening and overnight hours.
Many families value the reassurance, consistency, and peace of mind that experienced overnight nursing support can provide.
Can nursing support be arranged after hospitalization or surgery?
Yes.
TLC Nurse Solutions frequently coordinates Hospital-to-Home Transition Support, Post-Surgical Private Duty Nursing, Orthopedic Recovery Nursing Support, and Long-Term Recovery Nursing Support following hospitalization, surgery, illness, injury, or rehabilitation.
Nursing support is tailored to each individual’s healthcare needs, treatment plan, physician recommendations, and recovery goals.
Do you coordinate IVIG and specialty infusion nursing?
Yes.
TLC Nurse Solutions coordinates IVIG and Specialty Infusion Nursing Support, Home Infusion Nursing Support, and nursing services for specialty pharmacy infusion programs throughout California.
We frequently collaborate with specialty pharmacies, physicians, healthcare organizations, and treatment teams to help support continuity throughout the infusion process.
Who should I contact if I have questions about my infusion medication, supplies, or delivery?
For questions involving:
• Medication deliveries
• Infusion supplies
• Prescription refills
• Shipment tracking
• Physician orders
• Medication dosing
• Treatment schedules
• Infusion protocols
• Supply replacement
• Specialty pharmacy services
• Prior authorizations
• Insurance approvals related to infusion medications
• Laboratory requirements related to treatment
Please contact your specialty pharmacy or prescribing provider directly.
Specialty pharmacies manage medications, supplies, deliveries, treatment protocols, physician orders, and therapy-related logistics. Prescribing physicians and healthcare providers manage treatment plans, prescriptions, medical recommendations, and changes to care.
TLC Nurse Solutions coordinates nursing services and scheduling. We do not dispense medications, ship supplies, alter physician-directed treatment plans, or provide medical direction regarding prescribed therapies.
Clients receiving services such as IVIG and Specialty Infusion Nursing Support, Home Infusion Nursing Support, Home Infusion Nursing Through Specialty Pharmacies, or Nursing Support for Specialty Pharmacy Infusions should continue working directly with their specialty pharmacy and prescribing provider regarding treatment-related questions.
If you are unsure who to contact, TLC Nurse Solutions is always happy to help guide you to the appropriate resource whenever possible.
Do you coordinate with physicians and specialty pharmacies?
Yes.
We regularly coordinate alongside physicians, specialty pharmacies, discharge planners, care managers, professional fiduciaries, rehabilitation teams, surgery centers, concierge medical practices, healthcare facilities, and healthcare professionals to help support continuity, organization, and communication throughout the care process.
Do nursing services require physician orders?
The need for physician orders depends on the type of nursing support being coordinated and the services involved.
Many nursing services are coordinated using existing physician treatment plans, discharge instructions, prescriptions, infusion orders, specialty pharmacy documentation, or other healthcare records already in place.
Certain services, including infusion therapy, medication administration, respiratory support, and other physician-directed treatments, typically require physician orders or established treatment plans before services begin.
Our coordination team reviews each situation individually and helps guide clients, families, physicians, specialty pharmacies, and referral partners through the process.
For additional information, please visit Do You Need Physician Orders for Private Duty Nursing in California?.
What should be prepared before a nursing visit?
To help support a smooth start to services, prescribed medications, infusion medications, supplies, equipment, treatment materials, and physician instructions should generally be available prior to the scheduled nursing visit whenever applicable.
TLC Nurse Solutions coordinates nursing services and does not provide medications, infusion products, medical supplies, durable medical equipment, or physician orders.
When appropriate, we work closely with clients, families, physicians, specialty pharmacies, healthcare facilities, and referral partners to help support communication and continuity throughout the coordination process.
How do I request nursing support?
Simply contact TLC Nurse Solutions and share a brief overview of your care needs, preferred schedule, general location, and any important healthcare considerations.
Our coordination team thoughtfully matches experienced independent nurses whose background, availability, communication style, and experience align as closely as possible with each situation.
Advance scheduling is encouraged whenever possible to help support continuity and preferred nurse consistency.
Can family members, fiduciaries, trustees, conservators, care managers, or other authorized representatives coordinate services on behalf of a client?
Yes.
Many of the individuals we support have family members, healthcare agents, professional fiduciaries, trustees, conservators, care managers, discharge planners, attorneys, family offices, and other trusted advisors involved in care planning and coordination.
TLC Nurse Solutions frequently works alongside authorized representatives to help coordinate nursing support, facilitate communication, and support continuity throughout the care process.
When appropriate authorization is in place, we are happy to communicate with designated individuals involved in supporting the client’s care and coordination needs.
Many families and professional advisors also utilize services such as Professional Fiduciary Nursing Support, Case Manager Nursing Support, Discharge Planner Nursing Support, Nurse Care Coordination Support, Concierge Nursing Support, and Personalized Nursing Support for Families and Trusted Advisors.
How are nurses matched to clients?
Thoughtful nurse matching is an important part of our coordination process.
When possible, we consider clinical experience, scheduling needs, personality fit, communication style, care environment, geographic location, and continuity goals when coordinating nursing support.
Many clients and families appreciate working with nurses who become familiar with their routines, preferences, healthcare goals, and support network over time.
Learn more about Thoughtful Nurse Matching for Complex Care Needs.
Can I request continuity with the same nurse?
Whenever possible, yes.
Many clients and families value consistency and continuity, particularly in ongoing or medically complex situations.
Our coordination team makes every reasonable effort to support stable nurse matching and continuity-focused care whenever scheduling and availability allow.
Do nurses provide care only in private homes?
No.
While many clients receive support in private homes, nursing support may also be coordinated in recovery residences, rehabilitation environments, assisted living communities, healthcare facilities, surgery centers, behavioral health programs, memory care communities, luxury accommodations, and other aligned care settings throughout California.
How are nursing services scheduled and billed?
TLC Nurse Solutions operates as a private-pay California nurse registry focused on thoughtfully coordinated one-on-one nursing support.
TLC Nurse Solutions coordinates all service agreements, scheduling, invoicing, payment processing, and care coordination services directly.
Independent nurses do not bill clients separately and do not collect payment from clients or families.
Rates vary depending on the level of care requested, scheduling structure, clinical complexity, geographic location, and type of nursing support involved.
Supporting documentation may be available for reimbursement submissions or alternative funding arrangements when applicable.
For additional information, please visit Understanding Private-Pay Nursing Support in California.
How is privacy protected?
Privacy, professionalism, and discretion are treated with the highest level of care.
Communications are handled in accordance with applicable privacy requirements, and independent nurses within our registry complete ongoing HIPAA privacy and security training to help support the protection of confidential information.
Are there opportunities for nurses?
Yes.
TLC Nurse Solutions partners with experienced independent nurses throughout California who demonstrate strong clinical judgment, professionalism, reliability, clear communication, and compassionate care.
Independent nurses within our registry may support a variety of care environments including private duty nursing, infusion therapy, pediatric nursing support, recovery-focused care, palliative nursing support, healthcare facilities, and specialty programs.
Each nurse completes a credentialing process that includes license verification, malpractice coverage verification, HIPAA compliance, background screening, and documentation review.
We welcome nurses who value professionalism, autonomy, meaningful work, thoughtful communication, and high standards of care.
Learn more about Independent Nursing Opportunities in California or Join Our Network of Independent Nurses.
We Are Here to Help
If you have additional questions or would like to discuss a care situation privately, we invite you to Contact TLC Nurse Solutions.
Every situation is unique, and our team is always happy to help explore available options and coordinate nursing support that aligns with your goals, preferences, and healthcare needs.
