Privacy Policy
Last Updated On 24-Apr-2024
Effective Date 01-Apr-2023

This Privacy Policy describes the policies of TLC Nurse Solutions, 3324 Investment Blvd, CA 94545, United States of America (the), email: info@tlcnursesolutions.com, phone: (510) 780-1800 on the collection, use and disclosure of your information that we collect when you use our website ( https://tlcnursesolutions.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when it is posted, and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We recommend that you periodically review this page.

  1. Information We Collect:

    We will collect and process the following personal information about you:

    1. Name
    2. Email
    3. Mobile
    4. Date of Birth
    5. Address
    6. SMS communication preferences

  2. How We Use Your Information:

    We will use the information we collect about you for the following purposes:

    1. Administration info
    2. SMS appointment reminders, billing, and notifications
    3. Customer support and account updates

    If we want to use your information for any other purpose, we will ask for your consent and will use your information only upon receiving your consent, unless required otherwise by law.

  3. How We Share Your Information:

    We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

    1. Ad service
    2. Analytics

    We require such third parties to use the personal information we transfer only for the purpose for which it was transferred and not to retain it for longer than necessary.

    We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order, or other legal processes; (2) to enforce agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired, your information may be transferred.

  4. SMS Terms and Conditions:

    By opting into SMS messaging from TLC Nurse Solutions, you consent to receive text messages related to:

    • Appointment reminders
    • Billing and account updates
    • Follow-up care and service updates

    Message frequency may vary. Message and data rates may apply.

    Opt-In Method: You may opt-in to receive SMS messages from TLC Nurse Solutions in the following ways:

    • By submitting an online form
    • By providing verbal consent over the phone
    • By signing a consent form

    Opt-Out Method: You may opt out of SMS messaging at any time by replying **STOP** to any message. To receive help, text **HELP** or visit www.tlcnursesolutions.com.

    TLC Nurse Solutions does not share SMS opt-in data or phone numbers with third parties for marketing purposes.

  5. Retention Of Your Information:

    We will retain your personal information for up to **2 years** after your last activity or as long as needed to fulfill the purposes outlined in this policy. Some information may be kept longer for regulatory compliance.

  6. Security:

    The security of your information is important to us, and we use industry-standard measures to protect against loss, misuse, or unauthorized access. However, we cannot guarantee absolute security and encourage users to take their own precautions.

  7. Your Rights:

    Depending on your location, you may have the right to:

    • Access, correct, or delete your personal data
    • Withdraw consent for data processing
    • Request a copy of your data

    To exercise your rights, please contact us at info@tlcnursesolutions.com.

  8. Contact Us:

    If you have any questions or concerns about your data, you can contact our Data Protection Officer at:

    TLC Nurse Solutions
    3324 Investment Blvd, CA 94545
    Email: info@tlcnursesolutions.com

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